The public library effectiveness study
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The public library effectiveness study final report by Childers, Thomas

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Published by Drexel University, College of Information Studies in Philadelphia, PA .
Written in English


  • Public libraries -- United States -- Evaluation,
  • Public libraries -- United States -- Use studies

Book details:

Edition Notes

Statement[Thomas Childers, Nancy A. Van House].
GenreUse studies.
ContributionsVan House, Nancy A., United States. Office of Educational Research and Improvement. Library Programs.
The Physical Object
Pagination95 p.
Number of Pages95
ID Numbers
Open LibraryOL13573213M

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The purpose of the Public Library Effectiveness Study was to define effectiveness for the public library institution. The research was designed not to measure effectiveness or evaluate particular libraries or groups of libraries, but rather to identify the feature or features of a public library that most directly attest to its by: Van House, Nancy A. and Thomas A. Childers. The Public Library Effectiveness Study. Chicago, IL: American Library Association, This research-based study conducted by the co-authors aims to define "effectiveness" in the context of public library service, so that good customer service in libraries can become a measurable attribute. Data for this study came from the Public Library Effectiveness Study (PLES), a survey of 2, stakeholders in 84 public libraries nationwide. Respondents from the sampled libraries evidenced both uniformity and diversity in their choice of roles; the favorite roles were those historically associated with public Cited by: 9.

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